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15_Establishing_the_Office_of_BPM_Book_EnglishThis 128 page eBook is written by renowned international leaders in Business Process Management and Improvment.This resource covers the key steps in developing an effective Office of BPM and, thereby, significantly improving organizational performance.

These steps are:.

  • Prepare and Plan
  • Build BPM Awareness
  • Develop Internal Capability
  • Build and Operate the OFFICE OF BPM
  • Communicate
  • Manage Change
  • Demonstrate Process Improvement
  • Continuously Improve