Architected Automation

Clearly identified objectives for automation program will help ensure tailoring for success

Your scope of work, timeline, operational model, infrastructure requirements and ongoing management can all influence technology choices.

Success stems from collaboration and aligned priorities. Automation should not be “business” OR “IT” – sustainability comes from both.

The often siloed nature of operations can present challenges in identifying pipeline. The most sustainable benefits come from looking for process improvement opportunities, not automation opportunities. Find something that’s sub-optimal, identify the best outcome, then consider if automation can help deliver it.

Within many enterprises. there is a clear need for accurate Privacy Impact Assessments, Policy engagement, change impact assessments and credentialling reviews to ensure delegation of authorities are maintained, and the proposed automation is fully compliant with the legislative and policy requirements. 

A fully outsourced model has certain advantages, but increases pressure on requirement clarity and SME involvement. An in-house model may have higher upfront investment costs with a more sustainable future. An Architected approach clearly identifies the roles and responsibilities required to make Automation successful in your unique environment, allowing informed decision making about the internal and/or external support required.